A Comprehensive Suite of Services to Enhance the Way You Use AI and Support Your Ongoing Initiatives

With artificial intelligence (AI), you can go beyond routine automation to push the boundaries of what it means to be a smart business. Keeping up with the constantly changing technology and landscape of AI is another story — businesses need to make sure they are not falling behind.

BDO Digital's comprehensive suite of AI services can assist organizations at every stage of their AI journey, helping provide end-to-end support for successful AI implementation and adoption. Whether organizations are beginning to explore the possibilities of AI or are already leveraging it for business transformation, we can provide tailored assistance and help them mature their AI adoption.

Business Cases for AI 

While it is still a fairly new technology, AI has already changed the way businesses operate. Organizations are using AI to automate tasks, help improve efficiency and make better decisions in every area of their business, from customer service to manufacturing.

The number of compelling business cases for investing in AI continues to grow, and businesses that invest now can be well-positioned to succeed in the future. To support them, we have developed business cases specific to CEOs and CIOs to help your exploration process and better understand what you could gain from investing in AI-driven technology.

  • Finance forecasting
  • Lead and opportunity scoring
  • Predictive maintenance
  • Marketing personalization
  • Customer insights
  • Employee insights
  • Fraud management
  • Patient care and healthcare analytics

Skills Across AI Functions

Supporting industry disruption and transformation.

CEOs are aware that AI is driving disruption and transformation across industries. By embracing AI initiatives, CEOs position their organizations to be at the forefront of industry changes and can avoid being left behind by competitors who are already leveraging AI.

Our AI services are collaboratively delivered from professionals across our Data Analytics, Cybersecurity, Cloud, ERP, CRM and Adoption & Change Management teams.

AI Consulting and Strategy

While implementing AI tools can certainly help your business grow, you need a clear strategy to help you achieve your goals without losing focus. Our AI team works closely with clients to understand their business objectives and how AI adoption can help achieve them. 

If your company is new to AI and unsure where to begin, our Data & AI Blueprint service can help you get started. Our team of experienced professionals can evaluate your organization's data infrastructure, readiness and potential AI use cases to provide actionable recommendations and feasible AI strategies for implementation. 

We then work with our clients to:

  • Identify and prioritize AI use cases that align with their business objectives
  • Provide valuable insights on industry best practices
  • Assess the feasibility and potential impact of each use case
  • Develop a detailed implementation plan

The outcome is a strategic roadmap that outlines the steps, resources and timelines required for successful AI adoption.

This offering is designed for organizations that are eager to start their AI journey but don’t know where to begin. Our specialists assess the organization's data infrastructure, readiness, and potential AI use cases. We provide actionable recommendations and a roadmap for successful AI implementation. (Entry level) 

Get Blueprint

We work with clients to identify and prioritize AI use cases that align with their business objectives, assess the feasibility and potential impact of each use case and develop a detailed implementation plan. The outcome is a strategic roadmap that outlines the steps, resources, and timelines required for successful AI adoption. (This is a step beyond the Rapid AI assessment for clients ready to tackle a full AI strategy.) 

BDO Digital's In-House GPT Service

In a 2023 Forbes Advisor survey, 97% of businesses surveyed said they believe ChatGPT can help their business in some way — typically by writing content for the web or international audiences. More than one-third of business owners are already using GPT for content production, and many more have implemented it in customer service applications. 

How can your business join them?

Our proprietary ChatGPT option is an advanced generative AI model that enables us to provide our clients with a secure, customized service for their AI communication needs. We recognize that security is a top concern for businesses, which is why we focused our offering around addressing security requirements while delivering exceptional AI-powered insights. 

We also offer end-to-end support for AI model development so our clients have access to the knowledge and resources they need to bring their AI projects to life. Our experienced team of AI professionals assists in ideation, data preparation, algorithm selection, model training, deployment and ongoing maintenance. We provide guidance on best practices for AI operations and support, helping create smooth and efficient AI implementation.

AI Technical Implementation

Our technical consultants collaborate with clients to design and deploy AI services tailored to their specific needs. We leverage our skills in data analytics, cybersecurity, cloud, ERP and CRM to develop and integrate AI systems. Our technology implementations focus on security to help protect AI services against potential threats and vulnerabilities. 

We offer a proprietary version of ChatGPT, an advanced generative AI model, to provide our clients with a secure and customized solution for their AI communication needs. Recognizing that security is a top concern for businesses, our offering focuses on addressing security requirements while delivering exceptional AI-powered insights.

Learn more about our In-House GPT solution for a more secure way to start bringing innovations to your organization. 

We offer end-to-end support for AI model development, ensuring that clients have access to the expertise and resources needed to bring their AI projects to life. Our team assists in ideation, data preparation, algorithm selection, model training, deployment, and ongoing maintenance. We provide guidance on best practices for AI operations and support, ensuring smooth and efficient AI implementation. 

AI technologies help enhance automation for repetitive and rule-based tasks with machine learning (ML), which enables the algorithm to continuously help improve its processes based on the results of previous actions. This positive feedback loop can be useful for advanced AI applications.

By identifying areas in business processes that can be automated, we can help streamline operations, enhance efficiency and reduce costs. Our team works closely with clients to analyze workflows, identify automation opportunities and develop AI services that help optimize productivity and free up employees for higher-value tasks.

AI-Enabled Cybersecurity

Cybercrime has only become more complex over the past few years, and companies without the resources to hire and maintain large IT teams may experience financial and reputational damages. AI-powered cybersecurity tools can help organizations improve their cybersecurity posture while keeping costs low. 

At BDO Digital, we can help companies strengthen their cybersecurity by leveraging AI technologies for threat detection, anomaly detection and real-time monitoring.

Accelerate actionable intelligence without compromising your business protection. Prepare with BDO Digital’s AI Security Evaluation of your security infrastructure, application architectures, data protection, policies, and practices to enhance control posture as AI capabilities are introduced. We identify vulnerabilities, gaps, and areas for improvement that could be affected by new business intelligence integrations and provide you with a detailed report and improvement roadmap. 

Gain a powerful advantage with AI technologies against today’s industry threats. Deploy and configure Machine Learning-enhanced protections with world class platforms such as Microsoft Defender for Endpoint (MDE), Microsoft Insider Risk, Microsoft Sentinel together with GPT enhanced rapid response capabilities in Microsoft Security Co-Pilot, and BDO Digital’s own Active Protect to accelerate threat detection, automated response, and enhance compliance management. 

Adoption and Change Management

While implementing a new technology can boost productivity, efficiency and security, you need your people to buy into its adoption for implementation. A well-designed enablement and adoption strategy is critical for helping win over company leadership as well as your end users.

We recognize that successful AI implementation requires organizational alignment and user acceptance. Our adoption and change management services help clients navigate the cultural and operational changes associated with AI adoption. We provide training, communication strategies and ongoing support to help facilitate a smooth transition and user buy-in across the organization. 

We develop a customized change management strategy tailored to your organization's unique needs. This strategy encompasses a structured approach to manage the changes brought about by AI adoption, including identifying stakeholders, defining communication plans, and establishing clear goals and milestones. We can also develop all the assets and content needed to execute on this strategy. 

We help your employees understand how AI can benefit them and alleviate any concerns or fears they may have about AI technologies replacing their roles. We highlight the value that AI brings to their work, such as increased efficiency, enhanced decision-making, and the opportunity to focus on more strategic tasks. 

We provide comprehensive enablement and training programs to empower employees to effectively utilize AI technologies. Our training sessions cover various aspects, including AI fundamentals, practical applications, and best practices for integrating AI into daily workflows. We ensure that employees have the necessary skills and knowledge to leverage AI tools and maximize their benefits. 

We offer leadership coaching to support executives and managers in effectively leading their teams through the AI adoption process. This includes providing guidance on managing change, fostering a positive AI culture, and aligning AI initiatives with broader organizational goals. Our coaching sessions help leaders inspire confidence, address concerns, and drive successful AI implementation. 

Responsible AI

At BDO Digital, we prioritize ethical and responsible AI practices. We integrate Responsible AI principles into our offerings, helping create transparency, fairness and accountability in AI implementation. We can help clients address ethical considerations, mitigate bias and comply with relevant regulations and guidelines. We also help clients define and implement policies and deploy specific tools for Responsible AI.

Ongoing Monitoring and Support

We understand that AI is an iterative process that requires continuous monitoring, adaptation and improvement. Our team of professionals stay up to date with the latest AI innovations and risks, providing ongoing support to clients. We proactively monitor AI systems, analyze performance metrics and recommend adjustments to help optimize outcomes and ROI.

AI Technology Arrangements

We team with the leading technology companies to implement AI services:


Amazon Web Services




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