Microsoft Unified Communications

Empower Collaboration with the Most Flexible Communication Platform

Microsoft takes a best-of-breed approach when it comes to physical devices. Some users may prefer a traditional desk phone, others may prefer a Bluetooth or USB headset, while others may want specialized or multiple options. Today’s multi-generational workforce needs these options to unify their different ways of communicating. Careful planning and communication is critical. BDO Digital can help you navigate the options and ensure your users get the devices that will allow them to be the most productive.

Our proven Microsoft Exchange, Skype for Business, and Microsoft Teams adoption methodologies and enablement programs empower workplace communication. We’re a Microsoft Unified Communications Gold Partner with expertise in virtualization, security, networking, server architecture, and custom development. If you are looking for support our managed services team complements your internal IT team with 24×7 monitoring, management and support.
 

Common questions organizations have in regard to unifying their communications:

Can I integrate with my existing phone system?

Very likely, yes. We have connected many modern and legacy systems through the use of SIP trunking, PRI or T1 connections, or even analog connectivity. However, the experience and functionally may vary, so please reach out to us if you’d like help understanding the capabilities of connecting your existing systems to Skype for Business or Microsoft Teams.

Can I run this in the cloud?

Cloud, on-premises, or hybrid—we have extensive expertise in deploying all three. We work with you to understand your business needs in determining the right environment for your organization.

Do I own the licensing with my Microsoft agreement? 

Depending on the type of agreement with Microsoft, you may already own the licenses to deploy all or portions of the Unified Communications solution. BDO Digital can help assess your current licensing model and develop the best approach to leverage the investment in the Microsoft stack of solutions.

Can this replace WebEx or GoToMeeting? 

Very likely, YES. Bringing this functionality in-house may not only give you a large return on your investment, but it gives you more control and branding over the meeting invitations. If you’re considering this as an option, please reach out to discuss this with an BDO Digital representative.